Positively Impact Your Career With Good Customer Service
Ever wonder how certain people seem to attract career opportunities either through promotions or new job offers? If you look closer, you’ll see that many of these successful people are ones who do a good job of treating everyone with courtesy and respect, while genuinely trying to expedite quality responses whenever possible.
And since most business owners see fellow employees as internal customers, how well you “play” with others and go that extra mile can have positive, long-term effects on your career.
So ask yourself this question: Are you working as hard to create a pleasant and collaborative team environment as you are trying to please customers?
“Do unto others as you would have others do unto you” reads the famous Golden Rule. This is wise advice, not just for treating external company customers right, but also when working with company colleagues.
Customer service matters inside the workplace as much as it does to the customer-facing side of the business.
What you do, how you do it, and when you do it all affects how everyone else’s work flows within the company, and ultimately, how you are perceived as a team player and a strong employee.
Stay vigilant about how you conduct yourself and treat others every single minute of every single day… you’ll be surprised that simply treating co-workers as internal customers can build people’s appreciation of what you are capable of and enhance your career reputation.
Dawn Rasmussen, CMP, is a Certified Advanced Résumé Writer and the president of Portland, Ore.-based Pathfinder Writing and Career Services. Clients from across the United States and Canada and from all career levels have benefited from Dawn’s highly-focused and results-oriented résumé, cover letter, and job search coaching services. Many professional groups as well as colleges and universities have appreciated the insights and expertise she shares during presentations on career management topics, and she is a frequently requested national speaker as a result.